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1 reply

RenjolynC
May 31, 2021

I hope you're doing well today, office-nexacare-.

 

I've checked our records and haven't seen any open cases about the wording clash in the dashboard. We can do some troubleshooting steps to help you resolve this issue. The cache files stored in your browser might have been corrupted. This causes issues on the web page display.

 

To start, open your QuickBooks Online account in an incognito or private browser. This mode will not save your browsing history and will also help isolate any web issues. 

 

Here are the keyboard shortcuts:

 

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Safari: Command Option P

Next, go to the Dashboard on the left panel. If the workings are fine, go back to your regular browser and clear its cache. Clearing cache fixes certain problems, like loading or formatting issues on sites. It also helps pages to load faster.

 

Finally, restart your browser to update the settings. 

 

You can also use a different supported browser.

 

To learn more about the QuickBooks Online home dashboard, you can read this article: Get started and adjust settings after you sign up for QuickBooks Online.

 

If you have any follow-up questions or other concerns about QuickBooks, please let me know by leaving a comment below. Take care and stay safe.