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March 9, 2023
Question

Hi,Have issue with purchase order quantities on products and services.Items are on purchase order but not showing correct figures on producs and list.

  • March 9, 2023
  • 1 reply
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1 reply

March 9, 2023

Let’s rectify your concern about the purchase order quantities on products and services in QuickBooks Online (QBO), kostyk.

 

I’d like to know further about this matter. Thus, can you provide me with a screenshot showing the following issue? In the meantime, we can begin carrying out browser troubleshooting procedures. This fix will assist in getting rid of the frequent errors that hinder the application's effectiveness.

 

Please start by opening a private window in your browser. It identifies the cache, which frequently causes odd behavior in browsers. The keyboard shortcuts for launching a private browser are as follows:

 

  • Google Chrome: press Ctrl Shift N
  • Mozilla Firefox: press Ctrl Shift P
  • Microsoft Edge: press Ctrl Shift P
  • Safari: press Command Shift +N

 

Once done, proceed to clear the cache in the browser to prevent this from happening again. If you have another supported browser, you can choose that instead.

 

If the issue persists, it’s best to get in touch with our Technical Support Team. Our phone support can double-check your account for why such behavior is occurring. Also, they have the option to trigger a further investigation and provide fixes in no time. You can get in touch with our live support via chat. Please refer to this article and follow the on-screen instructions to proceed: Chat with us. Moreover, you may reach out to them from Monday-Friday 0:00 am-11:59 pm GMT.

 

Keep us posted about this matter to ensure that will get sorted out. The Community is always here for you. Stay safe!