To clarify, if we're referring to cancel or void orders from shopify? If so, I suggest contacting their Support Team. You can visit this link to contact them: https://www.shopify.com/contact.
Additionally, here's an article that'll further guide you in managing your transactions and your business growth using QBO: QuickBooks Help Articles. It also includes topics about banking, taxes, and reports, to name a few.
I'll hear you out if you have any other concerns regarding your shopify. Just reply here and I'll get back to you as soon as possible.