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AlcaeusF
AlcaeusF
April 23, 2021

Hi @Chandana enterprises,

 

Welcome to the Community. Let's get you over to the support you need to renew your QuickBooks subscription.

 

I know that you need to get hold of someone for renewing the subscription. However, the Community is a public forum, and the ability to check the account is unavailable.

 

I'd suggest using the Start a chat feature from the Help menu. This way, they can securely access your account and resolve your issues timely.

 

In case you'll need the steps, here's how: 

 

  1. Go to the Help menu at the upper right.
  2. Click the search bar and type in Contact support.
  3. Select Contact Support Team. 
  4. Select Start a chat.

 

For additional reference, I've attached a link you can use about how to view your payment history, as well as change the billing cycle for the QuickBooks subscription: Update billing, payment, and subscription info in QuickBooks Online.

 

Drop me a comment below if you have any other questions related to your subscription. I'll be happy to help you some more.

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