I have submitted a refund request and got a case number; but it is still OPEN and not being processed, can it be faster?

I recognize the urgency of getting your refund request sorted out, rowanjo.

You've posted twice here in the Community space regarding your concern and my colleague already addressed this matter in another thread. Please click on this link to see the response: Re: I canceled all my subscriptions and now, I need a full refund; because I didn't realize the t...

We're still here in the Community if you have updates about the status of your refund request. Keep safe always.