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February 16, 2021
Question

I manually entered transactions and had to delete them. However my current account is balanced but my visa is not?

  • February 16, 2021
  • 1 reply
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1 reply

February 16, 2021

Hello, catnonie. 

 

Thank you for reaching out to the Community. The QuickBooks balance is the total balance of all bank transactions that you’ve added or matched to QuickBooks. While the bank balance is your bank's actual balance from the last bank feed update. Several factors may cause the balances to vary. You would need to verify why they don’t match and fix them accordingly.  

 

Balances may not match for several reasons: 

 

  • Outstanding transactions
  • New transactions for a connected account
  • Duplicate transactions
  • Edited or deleted transactions
  • Credit card (liability) account

 

Depending on the factor that’s mentioned above, there are different steps to fix your issue. Here’s an article on the steps to fix or adjust these factors: How to Fix Differences Between QuickBooks Balance and Bank Balance

 

Let me know if any questions may arise while working in QuickBooks Online. I'm just a post away. Stay safe!