Skip to main content
July 20, 2020
Question

I need to speak to someone that can reset my code

  • July 20, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

IamjuViel
July 20, 2020

Hello, @svlgog.

 

You can send an email to our Customer Care through the Help menu in your QuickBooks account. I'd be delighted to guide you on how to do it.

 

Just to clarify, can you tell me more details about the code that you want to reset? Are you perhaps referring to the code used to verify your account when you access it? If yes, you can click on the Didn't receive a code link. A new set of codes will be sent to your phone number or email address.

 

However, if you're referring to the bank code to complete the integration process between your bank and QuickBooks, I'd recommend contacting your bank's Customer Care team. They have the tools to securely look up your account. Also, they can further help you with resetting the code.

 

Lastly, here's how you can contact us:

  1. Click the Help menu.
  2. Choose Contact Us.
  3. Enter your question in the text box.
  4. Click Let's talk.
  5. Select Email us.

I'd really love to make sure that your concern is taken care of. Looking forward to seeing your reply below if you're referring to something else.