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October 10, 2020
Question

I WERE KEY IN ALL OF MY DAILY EXPENSES BUT UNFORTUNETLY NONE OF THEM ARE IN THERE AND I MEANT INFRONT OF THE DASHBOARD

  • October 10, 2020
  • 1 reply
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1 reply

October 10, 2020

Hello, sharonannemathew. 

 

Let's perform some troubleshooting steps so we can check if this is related to your browser or not.   

 

There are times that the browser is full of frequently accessed page resources, causing some unusual responses. We can start by accessing your account in a private browser. This mode doesn't save your searches, visited pages, log in details, and cookies.       

 

  • Google Chrome, press CTRL  Shift  
  • Mozilla Firefox: press CTRL  Shift  
  • Safari: press Command Shift   

 

Once you're in the Private / Incognito Window, sign in to your QuickBooks account, and check your dashboard. If it works, then you can go back to your original browser and clear the cache. Alternatively, you can use other compatible browsers. It could be that the one you're currently working on has a temporary issue with QuickBooks.      

 

If the same thing happens, it would be best to get in touch with our Support Team to check and investigate this further for you. To contact support, you may check it here: Contact the QuickBooks Online Customer Support team.    

 

Please let me know how it goes. I want to ensure that everything is taking care of. Have a great day, and stay safe always!