Question

I wish to remove all data and start all over again the links you provide in support is not working

Forum|Forum|5 years ago
April 9, 2021
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QuickBooks Online - International

I have ways on how to delete all your data in QuickBooks Online and start a new one.

If the data is less than 60 days, you have the option to purge your account if you're using QuickBooks Online Plus and Essentials. The system deletes all data entered, and you're unable to restore or reverse them.

To purge the data, simply follow the steps below:

Sign in to your QuickBooks Online account.
Modify the URL to include /purgecompany.
Example: URL shows https://qbo.intuit.com/c28/app/homepage, change to: https://qbo.intuit.com/c28/app/purgecompany.
The next screen will show a summary of the items to be deleted.
Type the word YES once the data gets deleted, then click OK.
Select Wipe Data once your choices are complete.
Once the deletion is finished, you will be rerouted to your home page.

Otherwise, you need to cancel your account and start a new subscription.

To cancel your account:

Select the Gear icon and choose Account and Settings under Your Company.
Click the Billing and subscription tab.
In the QuickBooks section, select Cancel.
Follow the steps to cancel your account. If you use payroll, you should cancel your payroll account too.

To start a new one:

Go to https://quickbooks.intuit.com/choose-country/.
Enter the User ID and password.
You can use the same user ID and a password you previously had. If you activated payroll in the account, this is the best option for you.

Additionally, you can export some of your lists to Excel so you can import them easily to the new company. Take a look at this article for more details: Move your lists to QuickBooks Online.

Let me know how everything turns out by leaving a comment below. I'm always around if you need help. Have a great weekend.