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August 24, 2024
Question

If I delete various order sales for the prior year and now I want to recover this information, How I can do this fast and easy? I dont want to enter to audit lot

  • August 24, 2024
  • 1 reply
  • 0 views
I need recover information about orders sales for my customer , not the invoice only the orders sales

1 reply

August 24, 2024

Hello, @gisella109. I'll provide information about recovering deleted QuickBooks Online (QBO) transactions.

 

The option to recover any deleted transactions in QBO is currently unavailable. However, you can still locate the order sales information in the Audit log and manually re-enter it. 

Here's how:

 

  1. From the Gear icon, select Audit log.
  2. Select the user, date, and events from the Filter drop-down and click Apply.
  3. Locate the deleted transaction. You can use Ctrl + F and type "deleted." to find it quickly.
  4. Click the View under the History column to see the details, and re-enter it manually.

 

Additionally, if you need to generate a report for a specific sales transaction in QuickBooks, follow these steps:

 

  1. Navigate to the Reports on the left menu.
  2. In the Find a report by name field, type the keyword "Sales." and select from the drop-down lists.
  3. Click the Customise button.
  4. Modify the dates and add custom filters.
  5. Click Run report to apply the changes.


 Please let us know if you need further assistance with locating and re-entering deleted transactions by clicking the Reply button below. We're always ready to help. Have a good one.