In the products and services menu some of my items still have a number in the quantity on order field yet all those PO's are closed. How can I fix this error? Thank you

Hello, nystyledips-gmai.

Yes, you're correct. The quantity should turn to zero once you've copied the purchase order (PO) to a bill. Also, the PO will be automatically close once it's linked to a bill. You may have an open PO that isn't tied to a bill that's why the quantity on the order field still shows numbers on it. Let's run Open Purchase Order List report to isolate this. I'll show you how.

1. Go to the Reports menu.
2. Type in Open Purchase Order List by Vendor.
3. You can set the reporting period to All Dates.
4. If you see open purchase order, you can open the transaction and copy them to a bill or you can remove them.

Check out this article for more insight: Add purchase orders to expenses, bills, or checks in QuickBooks Online.

In addition, I've added this helpful resource to help you manage your bill in QuickBooks Online: Enter bills and record bill payments in QuickBooks Online

I'm always here if you need further assistance managing purchase orders. Take care and stay safe.