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September 15, 2022

Hello there, @nitthakarnp-mott.

 

Let's send feedback or product recommendations to help improve the features and your experience using QuickBooks Online (QBO).

 

For the time being, the option to change or edit the Receive Payment form is impossible or unavailable in QBO. However, you can personalise and add specific info to your sales forms, like invoices, estimates, and sales receipts.

 

On the other hand, I can see how the benefit of being able to edit the Receive Payment form would aid you in managing your income transactions with QBO. With this, I would encourage you to send suggestions or product recommendations. We'll take them as opportunities to improve the various features of our products.

 

Your valuable feedback will be forwarded and reviewed by our Product Development team and will help improve your experience while using the program. Here's how:

 

  1. Go to the Gear icon.
  2. Select Feedback.
  3. Type in your recommendation in the Share your feedback field.
  4. Click Next.
  5. Follow the on-screen instructions to complete the process. 

 

Also, you may want to check out one of our Help pages as your reference in managing your customers, invoicing, payments, and handling income transactions using QBO: Customers and income help articles for QuickBooks Online.

 

Let me know if you have other feature concerns or questions about managing income and sales transactions in QBO. I'll gladly help. Take care, and I wish you continued success, @nitthakarnp-mott.