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March 9, 2022
Question

Monthly the pack was of amount 124.96 but without any notice, RS. 1249.62 is deducted. why the price has been increased 90%?

  • March 9, 2022
  • 1 reply
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monthly the pack was of amount 124.96 but without any notice, RS. 1249.62 is deducted. why the price has been increased 90%?

1 reply

March 9, 2022

Hi there, @cottonbeddingove.

 

I recognize that this money is crucial when running a business. Let me help ensure that we address your subscription concern appropriately.

 

Before you set up an account in QuickBooks Online (QBO), we always offer a discounted amount that will last for a few months. Once this expires, we'll be charging a regular rate in your bank account for the subscription, for example, INR 1059 + 18% GST = 1249.62. The discounted rate may vary, and you may review our Pricing website for reference: QuickBooks Online.

 

To verify, are you also seeing this charge when you review the Billing & Subscription when you go to the Gear Account and settings in your QBO account? If so, I suggest getting in touch with our Customer Care Support. They can check your account and provide details about the charge.

 

Here's how to reach them: 

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. In QB Assistant, enter “Payment issue” in the field.
  4. Click Contact Support Team to connect with a live support agent.
  5. Select Chat with us.

 

You'll want to check the details about our support hours and types: QuickBooks Online Support.

 

I’ve included a link where you can access our self-help articles: QBO guide. It contains topics that will help you efficiently handle your account, taxes, banking-related activities, handle customer or supplier transactions.

 

Please have some time here by commenting if you have additional questions with your QBO account. I'll be there to assist you. Keep safe.