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November 28, 2020
Question

NOY ABLE TO TYPE MY PRODUCT NAME IN PURCHASE BILL

  • November 28, 2020
  • 1 reply
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1 reply

November 28, 2020

Hello there, @vasu_vasu679.

 

To isolate this issue, let's perform some browser troubleshooting steps. First, let's try accessing your QuickBooks Online (QBO) account on the incognito window. This way, we can check if it's a browser-related issue. Here are the keyboard shortcuts:

  • Control + Option + P (Safari)
  • Press Ctrl Shift + N (Google Chrome)
  • Ctrl + Shift + P (Firefox)

Once done, your product name again. If it works, we have to clear your browser's cache to optimize your browsing experience. You can also try using a different browser. Here's the link: System requirements for QuickBooks Online.

 

Feel free to visit our help articles in case you have any other QuickBooks concerns in the future: Help articles for QuickBooks Online.

 

Fill me in if you have other questions. I'm just around to help. Take care!