Our account is suspended and yet funds are available in our account.Suppose to recover on 6th every month but that didn't happened.

Hi there, @cheruiyotedmon24.

I can see how this can be a hassle on your transactions. No worries, I can assist you in getting the right support about your account in QuickBooks Online.

Since you have funds in your bank account, we'll need to verify why it was suspended. I'd recommend contacting our Customer Care Team so they can securely check the root cause.

Here's how:

1. Go to https://help.quickbooks.intuit.com/en/contact.
2. Enter your concern in the Tell us more about your question box such as "Why is my account has being suspended" or "Please verify my suspended account."
3. Click Search.
4. Scroll down the page, and then click Send a Message.
5. Enter your email address, full name, question, and phone number.
6. Select Submit. I can show you how it looks like.
   
   

I've also added this article for more information on how to resubscribe: How to resubscribe or reactivate QuickBooks Online.

You can consider reviewing this article for future reference if you want to personalize your sales form to enhance your business' services or products: Customise invoices, estimates, and sales receipts in QuickBooks Online.

Please don't hesitate to let me know in the comment section below if you have other concerns or questions. I'd be happy to assist you further. Take care always.