QuickBooks Online Bill Pay

Welcome to Community, Annernanner. 

I'll be glad to help you with processing bill payments online in QuickBooks Online (QBO).

You can try opening your QuickBooks in a private window. Unexpected behaviors in the program, are sometimes affected by issues in the web browser. This is because the cache will overwrite itself and will not delete any data over time.

Use these keyboard shortcuts: 

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P  

Once logged in, try to enter bills. If it works,  clear the browser's cache. Clearing the history or log of sites resolves most issues with the web pages.

Also, you can delete and recreate the bill. However, if the issue persists, I suggest contacting our Customer Care Team. A live representative can look into your account securely and investigate the issue more closely.

Here's how to reach them:

1. Click the (?) Help icon.
2. From the QB Assistant enter the topic you need help with. You can also enter questions.
3. Choose Contact Us to connect with a live support agent.
4. Select Chat.

To make sure you get prioritized on your concern. Please check out our support hours and contact us at a time convenient: Support hours and types.

I've added articles for more guidance about how Online bill works in QuickBooks:

• What is Online Bill Pay? 
• Pay bills in Online Bill Pay

Let me know if you have additional questions about bills in QuickBooks Online. You can click the Reply button below. I'm always here to help. Have a great day.

@Annernanner 

Are you using QBO US version? Try opening your QBO account on any private/incognito browser. If the same error persists, sign up for a separate Melio account for free and integrate it with QBO as a workaround.

https://melio.grsm.io/quickbooks