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1 reply

GlinetteC
Jun 14, 2021 4:15 PM UTC

I can help you get rid of this, arianna3.

 

If you receive an email saying that you're account is suspended, what you need to do is to update your billing information. Here are the steps:

 

  1. Go to the Gear icon, then choose Account and Settings.
  2. Select the Billing & Subscription tab.
  3. Under Payment method, select Edit.
  4. Enter the full credit card information. Verify that the billing address in QuickBooks Online is the same on your credit card statement.
  5. Select Save Changes.

To learn more details on how to get help with your suspended account, please check these articles:

 

Get back to this thread if you have any other questions regarding the account suspended in QBO. I'll be right here to assist you further.

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