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January 25, 2021
Question

Somehow I set up 2 online accounts for my company and want to cancel one

  • January 25, 2021
  • 1 reply
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Somehow I set up 2 online accounts accidentally for my company and want to cancel one. How can I do that

1 reply

MarsStephanieL
January 25, 2021

Hi there, @9130349926218896.

 

I'm here to guide you with canceling your subscription with the other company.

 

You can go to the Settings and check the Billing and Subscription tab. I'll show you the complete steps below:

 

  1. Log in to the company you'd like to unsubscribe from.
  2. Go to the Settings and select Account and Settings.
  3. Click on the Billing and Subscription.
  4. Locate the section for the QuickBooks (QB) version you've subscribed to and click Cancel Subscription. Note: If you have a payroll subscription, cancel it first before the QB version.
  5. Confirm the cancellation. You may answer or skip the short survey.

 

I've added some screenshots to see how it looks like. In these screenshots, I'm using a trial subscription. The format is the same as the paid subscription.

 

 

If you want to get some data from this company, you may check out this article to export it before unsubscribing: Export reports, lists, and other data from QuickBooks Online.

 

I'll be here if you need further assistance. Tag my name below to let me know. Have a good one.