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copperstatess
October 5, 2022
Question

Syncing Field in Quickbooks Time to Quickbooks Online

  • October 5, 2022
  • 1 reply
  • 0 views

I need to add a "clock in" expense for the employees. It is for overhead costs that we do not charge to the customer. When I go to add a "field" in Quickbooks time, I get a notice that the "field" will not sync with Quickbooks online. 

1 reply

MichelleBh
MichelleBh
October 5, 2022

We'll take care of it as soon as we can, @copperstatess. We want to get the employee time-syncing problem resolved as quickly as possible.

 

We have reported a case about the field sync issue, and our engineers are already looking into it. I'd recommend contacting our Customer Care Team about this. This will add you to the list of affected users and assist you in following the workaround stated in the investigation.

 

Go as follows: 

 

  1. Go to the Help menu, then click Contact Us.
  2. Type your concern in the box and tap Let's talk.
  3. Choose Start a chat and complete the required data and submit the request.

 

Make sure to contact them within business hours to ensure a swift response.

 

Moreover, check out these articles below to know the different ways to track and manage employee time in QuickBooks: 

 

 

Please be sure to let me know if you have further questions about employee time. I'll be more than happy to help out. Keep safe. 

 

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