Unable to add advance payment entry for supplier

Hi there, bharathi-ramaswa.

Thank you for posting here in QuickBooks Community.

We recently received a report about being unable to add an advance payment entry for a supplier. Our product engineers are now working to fix this as soon as possible.

I suggest contacting our Phone Support team, so they can add you to our notification list. This will help our engineers determine the number of affected users. You'll also receive an update through email once this has been resolved.

Here's how to contact them:

1. Log in to your QuickBooks Online (QBO) account.
2. Go to the Help menu.
3. Select Contact Us.
4. Enter your concern about advance payment in the What can we help you with? page.
5. Click Let's talk.
6. Follow the on-screen instructions to connect with our live support.

Please refer to the articles below to see steps on how you can create an advance payment with a TDS deduction. Then, how to link an advance payment to the bill:

• How do I record an advance payment made to a supplier with TDS withheld?.
• How to apply the advance payment paid after deducting TDS on a Bill?.

Feel free to leave a comment below if you have any other questions. Have a good day!