We can't find particular accounts in mapping list

The account must be added and active in your Chart of Accounts before it will appear when mapping imported data, Dage. I’ll provide a series of steps to help you ensure you can see it when importing data into QuickBooks Online.

First, please verify whether the Cost of Sales account is set up and not marked as inactive in the Chart of Accounts. Here’s how you can do that:

1. Go to your Chart of Accounts.
2. Click the small Gear icon ⚙ next to the Printer icon. Then, choose Include inactive.
3. If the account is inactive, click Make active to reactivate it.

If you can't see it, it means that the account is not yet added to your Chart of Accounts. Follow these steps on how to set it up:

1. Click New in the upper-right-hand corner.
2. Type in the name of the account in the Account name field.
3. Select Cost of sales in the Account Type, then choose the most appropriate type in the drop-down list for Detail Type.
4. Fill in all remaining fields and select Save and Close.

You can also go to these articles that offer more details about managing accounts in QBO:

• Add an account to your chart of accounts in QuickBooks Online
• Make an account inactive on your chart of accounts in QuickBooks Online

After that, import your CSV file or go back to the mapping list to check if you can already see the Cost of Sales account.

Allow me to share a few more articles for additional guidance about importing data into QBO:

• Common questions about importing data to QuickBooks Online
• Which contact fields are imported from Excel?

The entire QuickBooks Team is always here to help you navigate QuickBooks Online smoothly. If you encounter any challenges with data imports or account management, we're just a post away.