Skip to main content
C
chris-newell
May 8, 2025
Question

What happened to "Save and Send" in Pay Bills?

  • May 8, 2025
  • 1 reply
  • 0 views

I used to pay bills by selecting the bill and hitting "Save and Send". That sent a remittance to the email associated with the supplier. That option is gone! Where is it and how do I get it back?

1 reply

T
ThomasJosephD
May 8, 2025

You can mark the bill as paid to enable the Save and Send button, chris. Let me provide you with detailed information and guide you through the process.

 

If you are paying the bill using the +New button, the Save and Send option is unavailable in the Pay Bills feature that's accessible via the +New button.

 

The Save and Send option is only available when you pay bills by marking the bill as paid. Here’s how:

 

  1. Go to Expenses.
  2. Select the bill.
  3. Click the Make Payment/Mark as Paid button.
  4. In the Save and Close dropdown, select Save and Send.

 

For additional guidance on managing bills and bill payments in QuickBooks Online, please refer to this article: Enter and manage bills and bill payments in QuickBooks Online.

 

Additionally, I have included a helpful article that you can reference when you need to manage your customer and supplier balances in QuickBooks Online: Manage outstanding balances for customers and suppliers in QuickBooks Online.

 

If you have more questions about bill payment management, kindly click the Reply button. We're available 24/7 to assist.

C
chris-newellAuthor
May 8, 2025

Thanks for that.

It's a pity that the system that was so easy to use and convenient has been removed in favour of a lengthy and more cumbersome process. I wuld expect an upgrade to improve the system, not make it worse. 

Is it possible to reinstate the "save and send" feature where it was? 

 

R
RhoiceW
May 8, 2025

I understand how important it is to send the bill to your vendors, Chris. We can submit a feedback request to our product developers to reinstate this feature in the future. Let me walk you through the process.

 

While the feature is no longer available in its original form, I encourage you to submit feedback to our product developers. Our product development team will review it and may consider reintroducing this functionality in future updates.

 

Here's how:

 

  1. Login to QBO. Then, go to the Gear icon. 
  2. Select Feedback.
  3. Enter your comments or product suggestions. Then select Next to submit feedback.

 

Furthermore, refer to this article to learn more about entering bills in QBO.

 

Additionally, refer to this article for more details on uploading your receipts in QBO.

 

If you have more concerns about managing your bills in QBO. Don't hesitate to reply. I'm here to help.

Terms & ConditionsAccessibility statement