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dianamicheleco
November 25, 2024
Question

What instructions do you send to existing contractors to have them update their bank account for quickbooks contractor direct payments? We can't send emails to them

  • November 25, 2024
  • 1 reply
  • 0 views
We are moving our existing contractors to quickbooks direct deposit. However, since we have already collected W9 information and they have created their own accounts, quickbooks does not give us the option to email them. It only allows us to manually update the banking information but we do not want to go that route. We want our contractors to be able to update the information themselves. The only workaround I've found is to create a new contractor account and resend an invite but then this duplicates the vendor and I can't merge them because the existing vendor also has a quickbooks contractor account. What instructions should I send to direct my contractors where to go to update their existing information? Is there a link?

    1 reply

    MsNorthPND18
    MsNorthPND18
    November 25, 2024

    In QuickBooks Online (QBO) you can update the bank account for your contractor. Let me help you with the instructions for direct payments, Diana.

     

    After entering W-9 information into QuickBooks, the "Send a reminder or Send email" link will no longer be visible. Your contractors must update their accounts to allow them to input their Direct Deposit details. QuickBooks will automatically reflect these changes in your QuickBooks Online account. Here's how:

     

    You need to resend the form to your contractor and input their direct deposit details. Be aware that the invitation you sent to your contractor will expire in 24 hours.

     

    1. Log in to QuickBooks, and go to the Expenses.
    2. Choose Contractors, and select Add a Contractor.
    3. Enter your contractor’s info, or select the Email this contractor checkbox so they can fill it out.
    4. When you're done, select Add Contractor.

     

    Additionally, check this article on how to edit or update the customer name on a payment for a deposit that you have already recorded the combined bank deposit: Edit the customer name on a bank deposit in QuickBooks Online.

     

    Automatically review and categorize transactions, and learn how to merge multiple transactions into one record so that QuickBooks aligns with your actual bank deposits. For more information, refer to this article:

     

     

    I'm available to help you with any other questions or concerns about updating your customer's bank account in QBO. Wishing you a wonderful day!

    D
    dianamichelecoAuthor
    November 26, 2024

    Thanks! This worked but created duplicate vendor accounts for those that we had been paying throughout the year. I can't merge the vendors because it says: This vendor is linked to a contractor company and cannot be merged.  Hopefully in the future there is a better way to remind vendors to update their banking information without creating duplicates. Thanks again!

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