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April 20, 2021
Question

When I am going to resubscribe the account, why it's asking me to pay INR 36,000.00 as a Mandate amount.

  • April 20, 2021
  • 1 reply
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1 reply

LieraMarie_A
April 20, 2021

Hi there, @bhupendra-patida. I'm here to make sure your concern will be addressed properly without a moment's delay.

 

I recommend reaching out to our QuickBooks Customer Care Team. They can give you the other options or desired plan for renewing your account.

 

Here's how to reach out to them:

  1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
  2. Select Talk to a Human.
  3. Enter a short description of your concern and press Enter.
  4. Click I still need a human.
  5. Select Contact Us to connect with our live support.
  6. Choose Start a chat.
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I've also added here some resources that you can check out about updating your billing details in QBO:

 

Please get in touch with me if there's anything else we can help you with. I'd be more than happy to assist. Have a great day!