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Jun 2, 2025 9:37 AM UTC
Question

when I amend my recurring transaction a message show up: Something's not quite rightSelect an account for this transaction.

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    1 reply

    Jun 2, 2025 10:43 AM UTC

    Let's ensure that you've selected the appropriate account for your recurring transaction, Abir.

     

    If the issue persists, I suggest performing browser troubleshooting steps to determine if this is a browser-related matter. The browser may gather cache data in many pages you visited, resulting in an unexpected display in QBO.

     

    Please see the attached screenshots on how to open an incognito window in your browser to bypass the cached files.

     

     

    If the problem continues even in a private browser, another effective method to consider is deleting and recreating the recurring transaction. Please ensure to record or take note of all necessary details to recreate it.

     

    For future use, we can check this article on handling a recurring transaction that did not run in QuickBooks: Manage recurring transaction.

     

    If you need any further assistance with QuickBooks, just let me know. I'm always here to help.