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mandy@lulainnova
March 7, 2023
Question

ABSA bank link is broken error 106?

  • March 7, 2023
  • 1 reply
  • 0 views
Can't download bank transactions from ABSA Bank - Error code 106 - useless QBs "support" have done nothing - except send me a mail telling me that my NEDBANK error has been resolved.

1 reply

JoesemM
JoesemM
March 7, 2023

Hi there, @mandy11_2. Let me help share information about error 106 and how to download your bank transactions to QuickBooks.

 

I've checked our records, and the investigation of banking error 106 for ABSA Bank is still in progress. We sincerely apologize for the inconvenience this issue has caused, and our engineers are doing everything possible to get this fix and working again as soon as possible.

 

If you haven't contacted our Technical Support team yet, please do so. They can add you to the list of our affected users. This way, you'll receive a notification email whenever an update becomes available. 

 

Here's how to reach out to them:

 

  1. Click Help at the upper-right-hand side of QBO.
  2. Type in Bank Error and press Enter.
  3. Select Contact Support, then type in Bank Error once again.
  4. Click No, I still need help.
  5. Select Contact Support Team, then click Chat with us.

 

In the meantime, you can manually bring in those transactions into QuickBooks Online by uploading a web connect file. This is a file from your bank that contains your transactions. Please check this article for the detailed steps: Manually upload transactions into QuickBooks Online.

 

Let me also share these articles for additional guidance and references when using online banking in QBO:

 

 

Thank you for your patience while we're working on this. If you have any other questions about QuickBooks, feel free to leave a comment below. Take good care.

C
CapeTownRSA
November 19, 2024

I'm wondering if this issue was resolved. I'm also getting this message. I'm trying to connect to ABSA Access, from where I use BIO. The account is open with ABSA. I've tried to manually share the link with Quickbooks too. Is there anything else I can try? This functionality would be extremely useful.

Bryan_M
Bryan_M
November 19, 2024

Welcome to this thread, @CapeTownRSA. I'll direct you to the best help to fix the error message 106 to connect ABSA and QuickBooks successfully.

 

Since you're unable to access the ABSA institution in QuickBooks even if the system is open for them, you can manually upload transactions in our system to continue with your daily banking tasks.

 

In the meantime, I recommend contacting the QBO Care Team to further investigate this banking issue and thoroughly guide you on fixing the connection between your bank and the QBO system.

 

Here's how:

 

  1. Click the Help icon.
  2. Select the Search tab and click Contact Us below.
  3. Enter a brief description of your concern and Continue.
  4. Choose either Chat or Callback to connect with us.

 

If you want to automatically categorise your bank transactions, check out this article: Set up bank rules to categorise online banking transactions in QuickBooks Online.

 

You're always welcome to reply to this thread if you have additional questions about your bank connection in QBO. We'll respond as soon as possible. Keep safe, and have a good one.

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