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July 1, 2023
Question

Can I restore lost data in Quickbooks Simple Start?

  • July 1, 2023
  • 1 reply
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1 reply

July 1, 2023

It's good to see you here in the Community!

 

I'll share some information about restoring lost data in QuickBooks Online (QBO).

 

QBO doesn't have the option to restore lost data. Though the system automatically backup your data every night, it can't be restored. Anything that is deleted or removed from your QBO account can be recovered by adding them again.

 

To do so, you can run the Audit log report to review the lost data and re-enter it again. Here's how:

 

  1. Click the Gear icon, then select Audit log.
  2. Choose the appropriate UserDate Changed, and Events from the drop-down menu. 
  3. Locate the lost data.
  4. Under the History column, select View.
  5. All the information needed for the transaction can be found under the Event column.

 

Once done, you can now re-enter the transaction using the information from the audit log.

 

You can check out this article to learn how QuickBooks back up your data: Do I need to back up my data with QuickBooks Online?

 

Fill me in if you have other concerns or follow-up questions about restoring lost data. I'm always here to help.