Company admins struggling to login. Keeps saying access denied even when the correct password has been used. Customer Service Line no help at all. Please help!

I appreciate you taking the time to share the steps you’ve tried, Talysa. I'll help you get the support you need to restore access to your QuickBooks Online account.

If you haven't already, I'd like to recommend a couple of troubleshooting steps that will help resolve login issues.

1. Clear your browser cache. This will remove any stored data causing conflicts.
2. Use an incognito or private browser window. This mode operates without saved settings or cookies that could be causing issues.
3. Add Intuit as a trusted site. Adding QuickBooks Online to the list of trusted sites in your browser can help eliminate access issues.
4. Ensure that your browser is up to date and that all updates and plugins are correctly installed

If these steps don’t resolve the issue, I encourage you to contact our support team again. Our support representatives have specialized tools to securely investigate and address this login issue. They can provide timely updates via email about the progress of your case, ensuring you're kept in the loop. Access this link to get in touch with our support team aside from live chats: What can we help you with?

After you've successfully regained access, this article will come in handy for future reference: Secure your Intuit Account and prevent lockout with extra verification methods.

Please know that we're here for you 24/7, and you can reach out to us anytime you need further assistance. Your satisfaction is our priority, and we are committed to getting you back on track. Take care.