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G
GraceWell
September 27, 2019
Question

How do I update my company file following my upgrade to Desktop Pro 2019?

  • September 27, 2019
  • 2 replies
  • 0 views
I upgraded to QB Desktop Pro 2019. I managed to log in but once I try to open my data file, I get the  message: "this company file needs to be updated". 

    2 replies

    R
    RCV
    September 27, 2019

    Hi there, Charlotte.

    This error message occurs if you're not loged in as the administrator when opening an older file into a newer QuickBooks version. You'll need to log in as the administrator, the convert your company files into the new software version.

    You can check out this article on how to upgrade or convert a company file: https://quickbooks.intuit.com/community/Getting-Started/Upgrade-or-convert-your-company-file-to-a-ne...

    If you don't have an administrator set up, just follow this article to create a new one: https://community.intuit.com/articles/1762718

    If you have more questions about QuickBooks, just leave a comment below. Thanks!

    A
    Anonymous
    September 27, 2019
    Hello, I am receiving this message even after having used the file several times after the upgrade. I thought the file had been updated since I went through the process with a remote support person. Any ideas on why it is wants to update the file now and is it safe to do so?
    Fiat Lux - ASIA
    Fiat Lux - ASIA
    May 17, 2022
    This post has been deleted.
    @Freya33 wrote:

    In case you would require to go further, Then I would recommend visiting the following link to understand more precisely.

     

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    Fiat Lux - ASIA
    Fiat Lux - ASIA
    May 19, 2022
    This post has been deleted.
    @AlexT22 wrote:

    This issue is basically appears when you have upgraded your QuickBooks But not company file and once i was also entrapped with This company file needs to be updated  error and all I did is just Follow the guide where all steps are mentioned in pretty precise way.

     

    Beware this website!

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