I am trying to get assistance with Quickbooks. After initially getting a response from the chat it has now stopped responding.

Hello there, Luke. I provide details about the Taxes menu not showing inside your QuickBooks Online (QBO) company file.

Due to the product having different regions to accommodate a wide range of users, the interface differs, and some options are not the same as other areas available in QBO. In the US version, they have the Taxes menu, while in the South African version of the program, they utilize the VAT section. It's where you can see and manage your taxes and record payments.

For more details, please see this handy article: Set up and use VAT in QuickBooks Online.

In addition, here are some articles to help you in filing your VAT return and handle your VAT payments:

• File your VAT return and record VAT payments in QuickBooks Online
• Manage VAT payments in QuickBooks Online

Our team is available 24/7 if you require assistance handling taxes or VAT payments inside QuickBooks. You can also post here again or comment below for other questions about the program. We'll make sure to be around to lend a helping hand. Stay safe.