If my log in password is not the correct one to do a journal after year end, what would the password be?

Hi there, leadbusiness1-ou.

Thanks for reaching out to the Community about your password concern. I’m here to help make sure you can recover the information.

The password for your account is set by the person who signs up for the subscription. I suggest you check with them about this one, so you can enter a journal entry.

Alternatively, let’s go ahead and reset the password in QuickBooks Online (QBO). Let me help make sure you can do this with just a few clicks.

Here’s how:

1. Login to QuickBooks Online (QBO).
2. In the Sign In window, click the Forgot your User ID or Password? ink.
3. This action will display the Let's get you signed in screen.
4. Enter your email address in the Phone number, email or user ID field and press Continue.
5. Choose how you want to verify your identity.
6. Follow the on-screen instructions to complete the verification process.

You can browse this article for more details: Reset your password or recover your user ID for QuickBooks Online.

I’m adding some links below for additional resources. These articles will guide you on how to get into your account and back to business as usual.

• Get help if you can't sign in to your QuickBooks Online account
• Recover your account when you can't sign in

Feel free to post a comment below if you still need assistance with managing your password and account. I’ll be glad to lend a helping hand. Have a great weekend ahead.