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January 12, 2024
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Is there a quick solution to fix a bank feed error between Quickbooks and Capitec Bank South Africa? Error 192 appears meaning that my client needs to take some action?

  • January 12, 2024
  • 1 reply
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All my clients using Capitec Bank South Africa receive Error Code 192 when trying to connect their bank feeds in Quickbooks. We've tried using icognito mode without success. I'm sure there is a setting that should be changed in the client's Capitec Bank Internet Banking Portal - Does anyone know what this setting is and where to find it?
Best answer by GenmarieM

Hello there, rhoda.

 

On behalf of my colleague, I am here to share some insights about uploading bank transactions in QuickBooks Online.

 

I understand that manually uploading bank transactions can be a time-intensive activity. However, it is important to note that QuickBooks Online (QBO) provides only two options to upload bank transactions: automatic and manual. Since you received an error 192 that prevents QB from downloading your transactions automatically, you'll need to do the second option, the manual upload.

 

Furthermore, I'm adding this helpful article as your reference in categorizing and matching your bank transactions in QBO: Categorise and match online bank transactions in QuickBooks Online.

 

Please don't hesitate to return to this post if you have other concerns about uploading your bank transactions in QuickBooks Online. I'll be here to lend a hand. Have a good one!

1 reply

January 12, 2024

Let me share some details about the error 192 that your clients have encountered, rhoda. 

 

Error 192 means your bank requires additional sign-in information, which prevents QuickBooks from automatically downloading banking transactions. 

 

In the meantime, we can manually upload your bank transactions in QuickBooks Online (QBO). 

 

Here's how: 

 

  1. Go to Transactions, then choose Bank transactions
  2. Hit Upload transactions.
  3. Select Drag and drop or select files and locate the file you downloaded from your bank. Then click Continue.
  4. In the QuickBooks account dropdown menu, choose the account you want to upload the transactions into and then Continue
  5. Follow the onscreen steps to match the columns on the file with the correct fields in QuickBooks. Then hit Continue.
  6. Choose the transactions you would like to import. Then select Continue.
  7. Click Yes, and then Done. 

 

I'll add this article for additional info: Manually upload transactions into QuickBooks Online

 

After uploading your transactions, we can match and categorise them to go into your accounts so you can review them. 

 

If you have any bank-related concerns, reply to this post. I'll be here to assist. Keep safe always! 

January 12, 2024

Hello Erika_K,

 

Thank you so much for your feedback.

 

Do you know of the solution / what additional sign in information the bank requires to work around this error?

 

It is not a long term solution to manually import the transactions - as it is time-consuming to do this every day and the client is essentially paying for the functionality of having an automatic bank feed. I was hoping some other Quickbooks clients / employees can share what the work-around solution for this error is.

 

Thank you kindly

GenmarieMAnswer
January 12, 2024

Hello there, rhoda.

 

On behalf of my colleague, I am here to share some insights about uploading bank transactions in QuickBooks Online.

 

I understand that manually uploading bank transactions can be a time-intensive activity. However, it is important to note that QuickBooks Online (QBO) provides only two options to upload bank transactions: automatic and manual. Since you received an error 192 that prevents QB from downloading your transactions automatically, you'll need to do the second option, the manual upload.

 

Furthermore, I'm adding this helpful article as your reference in categorizing and matching your bank transactions in QBO: Categorise and match online bank transactions in QuickBooks Online.

 

Please don't hesitate to return to this post if you have other concerns about uploading your bank transactions in QuickBooks Online. I'll be here to lend a hand. Have a good one!