Skip to main content
September 12, 2024
Question

Why cant i switch between companies any longer?

  • September 12, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

September 12, 2024

Hello there, Dharmesh.

 

Let me share some updates about the missing Switch company button in QuickBooks Online (QBO).

 

Currently, there's an ongoing investigation (INV-111435) about the missing switch company option. Our Product Team is working to resolve this. We have a workaround which is to log out and log in for you to choose the account you need to work on.

 

To stay informed and be added to the list of affected users, you can consider reaching out to our support team for timely updates. Here's how:

 

  1. Log in to your QuickBooks Online Company.
  2. Click on the Help button at the top of the page.
  3. Choose the Search tab, then click Contact us.
  4. Type in your concern, and click Continue.
  5. Under Callback, click Have us call you button. This will route you to enter your details.
  6. After that, select Get a call.
  7. You will now be added to the queue and wait for us to call you.

 

For now, please try re-logging into your QBO account to switch to a different company.

 

Moreover, you can run reports  to get a comprehensive view of your business finances.

 

If you have any further questions about the Switch Company function in QBO, please feel free to reach out. We're here to help!

September 12, 2024

Thank you