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T
tim43
July 25, 2020
Question

After clicking on "Register with Beam" I just get a page saying "Requests to the server have been blocked by an extension." I have tried 2 PC's & both Chrome and Edge

  • July 25, 2020
  • 1 reply
  • 0 views
I have tried clearing web history and enabling pop-ups...

1 reply

K
Kass_B - Product Champion
July 26, 2020

Hi tim43,

 

If you have an Adblocker or similar extension, this may be preventing you from accessing the Register with Beam page. You can check your extensions in Chrome by selecting the Chrome menu (top right corner, three little dots in a vertical line), then select More tools and Extensions. You will need to review your extensions and if you do use an Adblocker, see if you can allow Beam (you may need to check the adblocker's website for instructions to do so). 

 

It is also recommended you check your cookie settings to be sure you are allowing third party cookies in Chrome. To do so, open a new tab in your browser and copy chrome://settings/content/cookies into the URL, then press Enter. Ensure the first option is set to 'Allow sites to save and read cookie data'. Ensure third option 'block third party cookies' is Off, then restart your browser.

 

 

-Kass

T
tim43Author
July 28, 2020

Hi Kass,

 

Thanks for the prompt and detailed reply.

 

I don't have an Adblocker or similar extension, but I tried closing the few extension that I do have and restarting Chrome but I have the same issue.

 

My cookie settings are already as you suggest.

 

This is quite frustrating. I may have to try and borrow a Mac or search for a different accounting package.

 

Thanks again, Tim

C
ChristieAnn 11
July 28, 2020

Hi there, tim43.

 

Thank you for performing the troubleshooting steps to resolve the issue. And, I can see how important to register with a beam without an error so you can run your business smoothly.

 

I suggest contacting our QuickBooks Support Team since the problem persists. They have tools to check what causing the problem and create an investigation if necessary.

 

Here's how to contact them:

 

1. Open your QuickBooks Account.

2. At the top right, click the Help icon.

3. Click Contact Us.

4. Under What can we help you with?, enter your concern about register your Beam.

5. Click Let's Talk.

6. You'll be routed into the Choose a way to connect with us page.

 

  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

7. Select how you want to contact them and fill in the information.

 

You can click this article to see additional information and detailed steps to register with Beam: Setting up Super Payments with Beam.

 

Please check this article on how you can create a Super Payment Batch: How to automate Super Payments using Beam.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.

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