App keeps stopping and not letting me do anything. Keeps asking for fingerprint every 10 seconds even after being authenticated. Can't send error report. Any help?

Let me help you sort this out, cassandra-provid.

When the application is not fully functional, performing the recommended basic troubleshooting steps will resolve the issue.

First, clear the apps cache files. Doing so helps in fixing any sorts of errors in the system. Here’s how to do that:

1. Go to your QuickBooks Online App Info.
   
2. Click Storage.
   
3. Select Clear data or Clear cache.
   

If you get the same result, I'd suggest uninstalling and reinstalling the QuickBooks Online app. This is to ensure you get the most recent version of the application.

However, if the issue persists, I'd recommend accessing your QuickBooks Online account via web browser on your device.

Additionally, you can visit this write-up: Compare mobile app features. It provides you more information on what options you can access using your device as well as a chart to easily compare feature availability on supported devices.

This should get you back up and running. Please know I’m only a post away if you need further assistance. Thanks for dropping by and take care!