Can I correct error message 20403? Is there a work around or can only QuickBooks correct it for me? I intend contacting them shortly but thought I’d try here as well

Hi there, adrian-locumopto.

Thank you for visiting the QuickBooks Community. I'll ensure you'll be routed to the right support team to help you fix the issue with the error message 20403.

The said error usually appears when running payroll. To isolate this, I suggest contacting directly our QuickBooks Payroll Support Team. They have the tools to check your account in a secure environment. Then, investigate the cause and see the easiest way to resolve the problem so you're able to continue running your business. 

Please refer to this article to view different information on how to set up your pay categories that will help simplify the management of employee pay rates: Create and manage Pay Categories.

Drop me a comment below if you need more help in handling your payroll transactions. I'm always here to back you up.