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April 19, 2021
Question

Client cannot accept invitation - There is an issue on our end . We're on it.

  • April 19, 2021
  • 1 reply
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1 reply

April 19, 2021

Hi simonisgoing,

 

There could be a few reasons why the client cannot accept the invitation.

 

There are some things we can try to ensure the invitation is accepted successfully.

 

The most common reason as to why this happens is because we send the re-invite without cancelling the current pending invite, so best to check that!

 

I have found a an awesome detailed article that deep-dives into these options and the steps to follow.

 

Use the information in the article here.

 

 Kristian.