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Nov 30, 2019 5:55 AM UTC
Question

Email address in company set up doesn't take long email addresses?

Original commenter did not share additional details

1 reply

MariaSoledadG
Nov 30, 2019 8:00 AM UTC

Hi dorretti,

 

Setting up your company's email address allows you for a maximum of 40 characters in QuickBooks Online (QBO). As a workaround, create a shorter email address so you can successfully set it up.

 

I can also see how this feature would be beneficial to you and your business. I will be sending feedback on your behalf so our developers will be aware of how

they can improve your QBO experience.

 

I got this link in case you have other questions about QBO: Manage Your Account.

 

Reach out to us if you need anything else. I'd be here to help.