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January 18, 2021
Question

Everytime I try to lodge a tax file number, this error message comes up, SBR.GEN.INFO.1, how do I fix it?

  • January 18, 2021
  • 1 reply
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1 reply

Zac Product Champion
January 18, 2021

Hi Zpelly, 

 

Thank you for reaching out on this and welcome to our community. 

 

So that we can better assist you on this, I would encourage you to contact our support team as there might be a few reasons which caused that error message. Please follow the link below:

 

https://help.quickbooks.intuit.com/en_AU/contact

 

Thank you and please let us know if you require any additional assistance.