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September 12, 2020
Question

Good afternoon, May I kindly ask for help?? I am running my transaction report and it comes into it the Account Receivable (A/R) which make my Report incorrect?

  • September 12, 2020
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1 reply

September 12, 2020

I'm here to ensure your Account Receivable (A/R) report will contain the correct information, @slvtrad. This way, you'll be able to create an accurate transaction report and monitor the growth of your business accordingly.

 

Based on your description of the issue above, it seems that you may have filtered the Report period of the A/R report different from the other ones you've pulled up. That's why it's giving you another set of data. To make sure all your transaction reports are matched, you'll have to make sure the date range of the A/R report is the same with other reports. Here's how:

  1. Go to the Reports menu.
  2. Type in Accounts Receivable in the search box then, select either the Accounts receivable ageing detail or Accounts receivable ageing summary.
  3. Set the correct date range in the Report period field.
  4. Click Run report.

 

I've attached a screenshot below for your reference.

 

You can also customise your reports to focus on the details that matter the most to you. Then, have them memorised to save its current customisation settings. To learn more about it, you can refer to this article: Memorise reports in QuickBooks Online. It contains details about setting a schedule and emailing information for a memorised report and adding one to a group to name a few.

 

Please let me know if you have other concerns. I'm just around to help. Take care always.