Hello, I have been getting a (101) error message relating to updates from my bank account not working for 4 days. When will this issue be rectified? Thank you

Hello there, david-barnard. Thank you for sharing your concern here.

I've got a few ways to resolve the error 101 you're getting.

If you haven't tried logging in to a different browser, I'd recommend doing so. This helps us identify and check if the error still appears. Next, make sure your account is still active. To verify your accounts, you should have an existing balance and still have transactions in the past 12 months.

Lastly, make sure to go back to your bank website and acknowledge the prompt given from there. You can look for messages that you need to confirm or take action, such as terms and conditions. 

Another way to bring your transactions in QBO, you can manually upload the bank transactions using the CSV file to include the transactions that are not included in your bank feed yet. First, download transactions from your bank by logging in to your bank's website. Then, follow the given instructions on how to download transactions and save the file on your desktop or anywhere you can easily find it. 

Once done, upload them to your book by following these steps:

1. Sign to your QBO account and select Transactions on the left panel.
2. Click Link account drop-down arrow.
3. Select Upload from file. Then, click the file you've saved on your computer.
   

You can use these articles as additional reference in fixing bank upload errors, categorizing transactions after imported them, and the reconciliation workflow in QBO:

• Learn what to do if you have issues when you manually upload transactions.
• Keep bank transactions organized.

Visit again if you have other questions. You can include the bank's name in your next post so we can further check it. Take care always.