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September 26, 2019
Question

Hi all,I am seeing a new login interface when I head to the employees section in our quickbooks online. My quickbooks login does not work here. Any ideas?

  • September 26, 2019
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1 reply

September 26, 2019

It's good to see you here in the Community, @maren1.

 

You'll be seeing a new login interface from the Employees menu when you integrate a third-party app, like KeyPay. Let me discuss this to you in details and help you log in successfully.

 

When you integrate a third-party app to process payroll in QuickBooks, you'll be asked to log in using the third-party credentials. With that being said, your QuickBooks login will not work.

 

But if you're having issues logging in using the third-party credentials, it could be the 3rd party cookies haven't enabled. I've got you the article with the steps depending on the browser you're using: Enabling 3rd Party Cookies.

 

You might also want to check out this article to get started with QuickBooks Online Payroll.

 

Feel free to leave a comment below if you have any other concerns. I'll keep an eye on your response.