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August 3, 2022
Question

Hi. Clients sometimes pay via my portal. Stripe takes a fee. How do I report that fee in QB?

  • August 3, 2022
  • 1 reply
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Say the client buys a product from my portal for $1000 and Stripe takes a processing fee of $10. $990 gets paid into my bank account and I issue the client with a receipt for $1000. How and where in QB do I record that $10 transaction fee that I was charged? Thx

1 reply

August 3, 2022

Hi Rebecca_Allen, 

 

Thank you for posting in the Community! If the amount received is less than the invoice amount and you'll need to record this to a bank feed, we'll need to create first an expense account where we can allocate the processing fee. Then resolve the difference when matching the transaction from your bank feed. 

 

Here's how to create an expense account: 

 

  1. On Accounting tab select Chart of Accounts.
  2. Select New
  3. On Account Type, select Expenses.
  4. On Detail Type, you can select Bank charges.
  5. Enter Name of this account.
  6. Select Save and close

 

Once done, you can resolve the difference between the invoice and the payment when matching transactions from your bank feed:

 

  1. On Transactions tab, select Banking.
  2. Locate and select the relevant transaction on the For Review tab.
  3. Select Find Match.
  4. In the Match transactions window, select the checkbox of the appropriate invoice.
  5. Select Resolve Difference to open the Add resolving transactions fields.
  6. Select Add new transaction.
  7. From the drop-down list in the Category field, select the Bank Fees expense account you created.
  8. Enter the Amount of the bank fee.
  9. Select Save and close.

 

Let me know if you have any other questions with recording the processing fee. I'll be around to help. 

August 3, 2022

That’s super thanks so much. Seeing as the client will already have paid I’m assuming I’ll just issue a receipt (not an invoice) and then add the transaction fee to the expenses tab as you suggest. Is that right ? Thank you

August 3, 2022

Hi Rebecca_Allen,

 

You got it! You can create a receipt if the client has already paid and then add the transaction fee using the expense transaction. Then, match them in your For Review of your Banking page.

 

Also, you can check this link to get more information on matching sales receipts in QuickBooks Online.

 

Post again if you have questions in QuickBooks Online. I'll be around to help you!