Hi there Im having problems getting into my employee pages? it tells me there is a runtime error?

Welcome to the Community forum, joago.

Unexpected behaviors or errors in QBO are usually caused by the stored files in your browser. When you visit different sites, it keeps the files on your cache so you can easily load the pages next time. If the cache is holding too much data, it can affect the browsing performance of the currently opened sites like QBO. I recommend using a private browser to see if you can successfully get into your Employees tab.

Here’s how:

Press Ctrl + Shift + N keys on your keyboard (Google Chrome)
Press Ctrl + Shift + P keys on your keyboard (Firefox or Internet Explorer)
Press Control + Option + P keys on your keyboard (Safari)

If you are now able to proceed on your Employees tab, go back to your regular browser and clear your cache. In case you’re not able to do so, I suggest calling us so we can investigate this further. Here is the link to contact support: Contact the QuickBooks Online Customer Support team.

Please let me know if this will be resolved after trying out these steps. We will get back to you. Thank you for dropping by. Take care.