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August 29, 2021
Question

How do I cancel my account and if I do will I lose all of my accounting information

  • August 29, 2021
  • 1 reply
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1 reply

August 29, 2021

Welcome to the Community, @ajfeldtmann. I can walk you through the steps on how to cancel your QuickBooks Online (QBO) subscription.

 

Here's how:

 

  1. Log in to your QBO using a computer browser as an admin user. 
  2. Go to the Gear icon, then select Account and settings.
  3. Move to the Billing & Subscription tab.
  4. In the QuickBooks section, choose Cancel subscription.
  5. Follow the on-screen steps to proceed. 

 

See this article for additional details: Cancel your QuickBooks Online subscription. It includes the steps on how to cancel a QBO subscription if you got it through Apple or Google Store.

 

When you cancel a QBO subscription, you have read-only access to it for a year from the date of cancellation. Take a look at this article for more information: What happens to my QuickBooks Online data after I cancel?

 

Let me know in the comments below if you have other questions about your subscription. I'll be around to help you out. Enjoy the rest of the day!