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June 15, 2021
Question

How do i correct an error with a payrun that has been finalised and submitted to the ato

  • June 15, 2021
  • 1 reply
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1 reply

June 15, 2021

Thanks for reaching out, drdavid! 

 

I'd be glad to guide you on how to unlock a pay run so you can make amendments on it. Just a heads up, a pay run cannot be unlocked or deleted if automated super payments have been made from the pay run. However, you can create an ad hoc pay run.

 

Here's how to unlock a pay run: 

 

  1. Go to Employees tab.
  2. Select Pay Runs and then select the pay run you wish to unlock.
  3. Select Pay Run Actions then choose the Unlock.
  4. Enter in a Comment about why you’re unlocking the pay run then select Unlock.

 

Once you've edited the pay run and confirmed that the details on it are correct, you can refinalise it by selecting Finalise Pay Run.

 

Lastly, we'll need to create and lodge an update event to report the changes made on the previously lodged pay run. 

 

Here's how to create an update event:

 

  1. Go to Employees tab and select Reports.
  2. Select Single Touch Payroll (under the ATO Reporting column).
  3. Select Create Update Event.
  4. Select the appropriate Financial Year and Pay Schedule, then select Create.
  5. Check lodgement details and then select Lodge with ATO

 

For more detailed information, you can check on this article: Create and lodge an update pay event.

 

Let us know if you need any help. Have a great day!