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October 13, 2021
Question

How do I fix a payrun error with Journals failed when exporting to Quickbooks?

  • October 13, 2021
  • 1 reply
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1 reply

October 13, 2021

Hi h-dundon-bigpond,

 

Thanks for posting in the Community!

 

You can manually click the Export to QuickBooks button on the pay run if you've encountered an error when trying to export the payroll journals to QuickBooks Online.

 

Here's how:

 

  1. Click on the Employees tab.
  2. Click on Pay Runs.
  3. Locate and select the pay run affected.
  4. Click on the Export to QuickBooks right inline with Pay run Actions button.

That should help you export your payroll journals to QuickBooks Online.

 

If you've done the steps above and the payroll journal still did not export. We'd recommend checking your Payroll Settings and verify your Default Chart of Accounts is completely set up.

 

  1. Click on the Employees tab, and then click on Payroll Settings.
  2. Click on Chart of Accounts.
  3. Click on Default Chart of Accounts.
  4. Make sure all account field is assigned with an account.

You can check this article to learn more about Set up and configure payroll chart of accounts.

 

As always you can drop a comment below if you need more help with QuickBooks. I'll be sure to get back to you as soon as possible.

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