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Oct 12, 2020 9:24 PM UTC
Question

How do I turn off Captcha. It is a poor user experience and not needed with MFA. Can qbooks get up to date with the times?

Original commenter did not share additional details

3 replies

Steven_Product Champion
Oct 12, 2020 11:23 PM UTC

Hi Imolnar1, 

 

Sorry to hear this is the case. If you are finding difficulties with the Captcha security through the app, you can find a work around by clicking here.

 

If the issue persist, please reach out to our support team for further assistance by clicking here here.
 

-Thanks, 

 

Steven

lmolnar1Author
Oct 23, 2020 12:17 AM UTC

5 th time this week for a Captcha - what a pain, I can't believe this obsolete function can't be fixed.

I have to log in with password, do captcha, and then MFA with text to phone, crazy.

Does anyone know if Zero or MYOB use Captcha?

 

Fiat Lux - ASIA
Oct 23, 2020 4:03 AM UTC

@lmolnar1 

Running QB Desktop on a private cloud. No captcha.