Skip to main content
Apr 15, 2020 11:02 PM UTC
Question

I am not getting any reports when I go to the Report tab

Original commenter did not share additional details

1 reply

Apr 15, 2020 11:27 PM UTC

Hi jaladin,

 

Let's look at some browser troubleshooting to see if this will bring up the Reports page for you. Firstly, try using Google Chrome when accessing QuickBooks Online for the best experience. Then try clearing your browser's cache:

 

  1. Hold down Ctrl+Shift+Delete and a pop-up will appear on your screen
  2. Select the option 'clear cached images' and make sure the other two options are unticked
  3. Select the time range All Time, then Clear Browsing Data
  4. Once this is complete, the pop-up will disappear. Close and re-open the browser and log in once more

 

Feel free to reply if you have further questions, I'm here to help.

 

-Kass