I am trying to access the reports. When I press 'Reports' on the left, nothing happens. Everything else works. Any suggestions?

Hi, grab.

There’s a possibility that your browser is causing the issue. You might want to open your QuickBooks on a private window. If it works fine, make sure to clear your browser’s cache or use a different one.

The web browser keeps files in its cache and saves the pages you have previously visited. Sometimes these files can affect communication between the browser and QuickBooks Online.

You’re always welcome to visit us again if you need anything else.